Privacy Policy

Last updated 5 April 2023

VP Technology Ltda. ("us", "we", or "our") operates https://launchstack.app (the “SERVICE”).

This document describes the information that we collect about you, how it is used and shared, and your rights regarding it.

We want you to know that when you use our SERVICE you can trust us with your information. We are determined to do nothing that would infringe on your rights or undermine your trust. This Privacy Statement describes the information we collect about you, how it is used and shared, and your rights regarding it.

Data Collection

All the information that we hold about you is provided to us by you when you use our SERVICE. We will tell you why we need the information and how we will use it.

Our Lawful Basis for processing your information

The General Data Protection Regulation (GDPR) requires all organizations that process personal data to have a Lawful Basis for doing so.

Our Lawful Basis is: performance of a contract to deliver our SERVICE to you and our Legitimate Interests are where you are a customer of our SERVICE; processing for direct marketing purposes, or to prevent fraud; and processing necessary to ensure network and information security, including preventing unauthorized access;

We use your information to:

  • Provide you with access to our Service
  • Process payments
  • Direct your inquiries to the appropriate customer support staff
  • Investigate and address your concerns
  • Communicate with you about products, services, promotions, studies, surveys, news, and updates relating to our service
  • Process promotions/competitions, including prizes, and send you information about our services
  • Investigate or address legal proceedings relating to your use of our services/products, or as otherwise allowed by applicable law
  • Where any part of our processing includes automated decision-making, we ensure that the proposed decisions are reviewed by a member of staff before being applied. You will always be able to get an explanation for the decision and challenge it if you are unhappy with it

We collect and process both personal data and special categories of personal data as defined in the GDPR.

This includes:

  • Name
  • Email
  • IP Address

We may share your data with:

  • Our payment processor for processing card payments
  • Our legal advisors in the event of a dispute or other legal matter
  • Law enforcement officials, government authorities, or other third parties to meet our legal obligations
  • Any other party where we ask you and you consent to the sharing
  • Transfers to third countries and international organizations

We transfer personal data to the following third countries or international organizations using the identified safeguards because we rely on third-party services to deliver our Services.

  • Stripe
  • Mailerlite
  • Google Analytics

We have satisfied ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.

We retain your personal data while you remain a customer unless you ask us to delete it. We will delete or anonymize your information at your request unless:

  • There is an unresolved issue, such as a claim or dispute
  • We are legally required to or
  • There are overriding legitimate business interests, including but not limited to fraud prevention and protecting customer's safety and security

Your Rights

The General Data Protection Regulation gives you specific rights around your data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, and you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you emails, or in some circumstances ask us to stop processing your details.

Accessing and Correcting Your Information

You may request access to, correction of, or a copy of your information by contacting us at [email protected]

Marketing Opt-Outs

You may opt out of receiving emails and other messages from us by following the instructions in those messages.

Cookies

We only set a cookie if you follow an affiliate or promotional link that may apply a promotional code at checkout. This is a strictly necessary cookie to ensure you receive the correct price at checkout.

Ordinary use of the website does not use cookies. We do not store any personal information, nor do we track you with first or third-party cookies.

We reserve the right to update our Privacy Statement at any time. Any changes will be posted to this page.