Frequently Asked Questions

Can I get a discount?

I do not offer discounts because it wouldn't be fair to other customers who have paid the full price.

Can I get a refund?

Due to the nature of the software being non-returnable, I can not offer refunds. If you have any questions or would like to see specific code samples before you purchase, please get in touch and I will be happy to help you. If you have any problems with the product after purchasing it, I will fix them for you.

Does LaunchStack use Javascript or Typescript?

The front end is written on vue 3 and javascript.

What support is available after purchase?

After your purchase, you will receive an email address where you can ask questions and get help with any issues you may have.

Can I get updates?

Yes, you'll get a full 12 months of updates. After that, you can top up for another 12 months for only $49 - no need to re-purchase.

How are updates delivered?

You will be granted access to a private Github repo to pull changes from.

LaunchStack is single or multi-tenant?

LaunchStack is multi-tenant, but all data it's stored in a single database.

What databases are supported?

We recommend using PostgreSQL, but you can use all databases supported by Laravel like MySQL, MariaDB, SQLite3, and SQL Server.

What happens if I find a bug?

You can report bugs in Github issues, these will usually be fixed within 24 hours.

Do I get the full codebase after my purchase?

Yes, you can download the full codebase and customize it to suit your project requirements.

Can I use the code for more than one project?

You must purchase a separate license for each commercial project.

If your project fails, you can utilize the same license in another product.

Discounts are available for multi-license purchases.